We are confident of providing a high quality service in all respects. If you are not happy please tell us-we want to know. We will do everything possible to address your concerns.
If that does not resolve matters, we operate a free complaints resolution service. Paul will investigate any complaint against Shirley-and vice versa.
If for any reason we are unable to resolve the problem between us, then we are regulated by the Solicitors Regulation Authority which also provides a complaint and redress scheme – this can be accessed via the clickable SRA logo on this website.
You can also complain to the Legal Ombudsman: enquiries@legalombudsman.org.uk
Principal: Paul J. Bryan LL.B (Hons.) Associate Solicitor: Shirley M. Lambert
Inverkip House
98 The Grove, Marton in Cleveland. TS7 8AP
This firm is authorised and regulated by the Solicitors Regulation Authority no. 461 839
